A message for our clients
The unprecedented spread of the Coronavirus (COVID-19) in USA and around the world has, understandably, raised concerns for you and your family. The well-being of our clients, our employees and each of your families is a significant concern for us. As such, safety will be our main priority as this situation continues to evolve.
We are ready to serve you
We want to ensure our valued clients, like you, do not see any significant impact to the continuity of our service during these extraordinary times. While we have not yet had to take such action, our staff has the ability to work remotely from home with full telephone access and connectivity to our cloud-based computer servers. Thankfully, almost all of our customer communications are already managed by phone and email so, while we hope it doesn’t come to that, we are ready.
If you need us, we’re here
Please call the number and reach out on our contact page.
Actions we are taking to keep us all a safer
We are taking steps to help reduce the spread of this disease and protect our clients, our staff and their families. These proactive measures include:
We are requesting our clients and our suppliers to refrain from visiting our offices as we needa to limit in-person interactions to the extent possible.
We are requesting, whenever possible, that you connect with your account representative in a method that is safe for everyone – we are always here for you by phone or email.
We have suspended all work travel until we receive appropriate direction from the authorities that such travel is safe once again.
Any employee traveling from outside the province will automatically work from home for 14 days.
Our goal is to help slow the spread of the COVID-19, keep our people and clients safe and continue to provide you the level of service you’ve always received
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